One service area: Fife
Computer, laptop, Wi-Fi, printer, email, account, mobile phone and tablet help is available throughout the Fife service area.
Friendly visits across Fife
Home Computer and Technology Help Across Fife
Friendly, in-person help with computers, Wi-Fi, phones, tablets, email and online security throughout Fife.
Friendly help in your own homePatient support backed by 20+ years in enterprise IT and cyber security. A quick first message helps understand the problem and agree the next step.
Local home visits
Residential IT support across Fife.
Home IT support for people who want a real person to visit, explain clearly and get everyday technology working without pressure or jargon.
Appointments are available across Fife, including Dunfermline, Rosyth, Inverkeithing, Cowdenbeath, Kirkcaldy and nearby communities. Visits further afield may incur a travel charge.
Trusted face-to-face support
No cold calls, no unsolicited remote access requests, and no rush. The aim is to help you understand the technology, not simply fix it and disappear.
How I help
Support for the tech problems that interrupt ordinary life.
Choose the service that sounds closest to your problem. If you are unsure, just get in touch.
Computer and laptop help
Slow PCs, software problems, freezing, updates, backups and practical upgrade advice.
View computer helpWi-Fi help in Fife
Slow connections, poor signal, router setup, disconnected devices and printer connectivity.
View Wi-Fi helpNew device setup
New laptops, phones and tablets set up with accounts, files, printers, security and updates.
View setup helpMobile phone and tablet help
iPhone, iPad and Android help with apps, settings, backups, photos and contacts.
View mobile helpEmail and account support
Email setup, multi-factor authentication, account organisation and recovery help where methods are available.
View account helpOnline security and scam advice
Calm help with suspicious messages, safer passwords and account security.
View security helpHelp for older relatives
Patient guidance with devices, video calling, email and staying safer online.
View family supportDiabetes technology support
Technical help with phones, apps, watches, notifications and connectivity, not medical advice.
View specialist support
About Home IT Help
Friendly support from a real person.
Home IT Help was created to provide friendly, trustworthy technology support for people who would rather speak to a real person than deal with call centres or unsolicited remote support. We visit you in person, explain things clearly and help you feel confident using your technology.
Tell me what is going wrong
A quick call or message helps work out whether a home visit makes sense.
Agree the plan and price
You get a clear idea of likely cost before anything is booked.
Book a convenient visit
Home visits are by appointment across Fife and surrounding areas.
Pricing
Clear before you book.
£60 per hour, with a minimum charge of £60 (one hour) per job. This applies to all jobs, including troubleshooting, diagnosis and consultations.
Sometimes an appointment is about finding the cause and advising on the next steps. The same hourly rate applies, and if any extra equipment or software is needed, I'll talk through the options and costs with you.
£60/hr1 hour minimum per job
Customer feedback
What customers say.
A little feedback from people I have helped, with links to their original reviews on Facebook and Google.
I would highly recommend Home IT Help. They responded straight away to my enquiry and helped me set up my laptop. David was very patient with me and gave me lots of advice and guidance including online security advice.
I got hacked so contacted David. He arrived that day to begin fixing the issue. He got me back online and gave me tips to stop it happening again. Very helpful. I would definitely recommend 10/10 service 👌
Questions
A few things people often ask first.
Can you fix hardware faults?
I do not usually repair hardware faults such as broken screens, charging ports, liquid damage, or internal component failures. For those, a repair shop is usually the right place. I can help work out whether the problem is likely to be a hardware fault or a setup/software issue, and I can help with upgrade work such as installing additional memory (RAM) or replacing/upgrading storage drives where the device supports it.
Can you help older relatives avoid scams?
Yes. I can explain common warning signs, check account protection, and help set up safer habits without frightening anyone.
Which areas do you cover?
Fife is the main area, including Dunfermline, Rosyth, Inverkeithing, Cowdenbeath, Kirkcaldy and nearby towns. Visits further afield may be possible by arrangement and may incur an additional travel charge.
Do you ask for remote access?
No cold calls and no unsolicited remote access requests. Support is normally provided face-to-face in your home, and I can explain when it is and is not safe to grant remote access to anyone else.
Contact
Tell me what is going wrong.
Use whichever route feels easiest. A short conversation usually comes first, then we can agree whether a home visit is the right next step and a sensible time.
No cold calls. No unsolicited remote access requests. Support is provided face-to-face in your home by appointment.